ITIADE JAMES AKINBI
Administrative Officer & Conflict Resolution Specialist
Salford, GB.About
A highly committed and skilled administrative professional with a Master's in Peace and Conflict Studies, specializing in negotiation, problem-solving, and dispute resolution. Adept at navigating complex situations to achieve optimal results, I leverage academic expertise and real-world experience to enhance operational efficiency. My proven ability to foster cooperative environments and support corporate objectives through strategic planning and effective communication positions me to drive impactful administrative solutions.
Work
MANCHESTER CITY COUNCIL (NSL)
|Civil Enforcement Officer
Manchester, England, United Kingdom of Great Britain and Northern Ireland
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Summary
Led enforcement of parking regulations and public safety initiatives for Manchester City Council, ensuring compliance and operational efficiency.
Highlights
Enforced parking regulations by issuing Penalty Charge Notices (PCNs) to incorrectly parked vehicles, ensuring compliance and contributing to operational efficiency.
Provided comprehensive information on parking rules and facilities, significantly enhancing public understanding and reducing disputes.
Streamlined reporting of infrastructure faults (e.g., parking meters, road signs) and environmental crimes (e.g., littering), accelerating resolution and maintaining public order.
Collaborated effectively with law enforcement on crime and anti-social behavior incidents, supporting community safety initiatives.
Represented the council in court and tribunal hearings for disputed parking tickets, upholding legal standards and decision integrity.
ANCLA & LOGSTA
|Training Specialist
Wetzlar, Hesse, Germany
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Summary
Developed and managed comprehensive training programs and logistics operations to support career development and operational efficiency.
Highlights
Optimized inventory management processes, including stocking, sorting, picking, and packing, to enhance overall supply chain efficiency.
Mentored and guided individuals on career development, helping them identify and pursue their next professional steps.
Designed and implemented comprehensive quarterly and annual training programs, enhancing employee skills and organizational capabilities.
IDEAL INSURANCE BROKERS LIMITED
|Compliance Officer Intern
Ikeja, Lagos, Nigeria
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Summary
Supported compliance operations by monitoring risks, conducting audits, and contributing to policy effectiveness and training initiatives.
Highlights
Assisted in monitoring organizational operations for potential compliance risks, contributing to audits and risk assessments that evaluated policy effectiveness.
Collaborated cross-functionally with Risk Management, Legal, IT, and HR to streamline compliance incident reporting and resolution.
Contributed to the design and delivery of periodic compliance and ethics training for employees and executives, fostering a culture of integrity.
Sainsbury's Supermarkets
|Trading Assistant
Northfleet, England, United Kingdom of Great Britain and Northern Ireland
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Summary
Provided comprehensive operational and administrative support for trading activities, ensuring efficient workflow and accurate financial tracking.
Highlights
Managed efficient stocking and organization of shelves, ensuring product availability and optimal store presentation.
Supported the supervision of P&L reports and attribution, contributing to accurate financial tracking and control processes.
Monitored market activity and provided data-driven feedback to portfolio managers, supporting informed investment team decisions.
Served as a key liaison between departments, ensuring accurate booking and pricing for all traders and optimizing operational flow.
Coordinated logistics for conferences and meetings, optimizing scheduling and resource allocation.
Ideal Insurance Broker-Nigeria
|Administration Assistant
Lagos, Lagos, Nigeria
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Summary
Managed executive calendars, confidential information, and logistical coordination to ensure seamless administrative operations for the CEO.
Highlights
Managed the CEO's calendar, correspondence, and logistics, optimizing executive time management and efficiency.
Handled highly confidential information with utmost discretion, ensuring data security and privacy.
Coordinated complex travel schedules and reservations, ensuring seamless arrangements for executives.
Maintained meticulous organizational systems and prepared critical reports, ensuring timely completion of duties and providing data for decision-making.
Collaborated effectively with administrative colleagues and provided support to multiple executives, enhancing departmental efficiency.
Code Red Autoshop
|Automotive Technician
Ifako, Lagos, Nigeria
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Summary
Managed daily repair shop operations and supervised a team of mechanics, ensuring quality workmanship and customer satisfaction.
Highlights
Managed day-to-day repair shop operations, prioritizing quality workmanship and enhancing customer satisfaction.
Supervised a team of 6 (4 full-time mechanics, 2 apprentices) in troubleshooting, diagnosing, and repairing various vehicle makes and models.
Conducted comprehensive automotive inspections, diagnostics, and repairs on transmissions, differentials, brakes, steering gears, and wheel sensors.
Executed routine maintenance, including oil and filter changes, and comprehensive fluid/component inspections.
Community Secondary School
|Class Teacher
Eyo-Abasi Oron, Akwa-Ibom State, Nigeria
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Summary
Designed and implemented engaging curricula and activities to enhance student learning and development within Universal Basic Education standards.
Highlights
Collaborated with educators to develop long-term plans for struggling students, enhancing academic support.
Designed and implemented innovative lesson plans that increased student engagement by 20%.
Monitored and evaluated student performance, behavior, and social development, providing holistic support.
Devised individualized curricula aligned with Universal Basic Education (UBE) standards, specializing in English Literature and Government.
Education
Philipps University of Marburg
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Master of Art
Peace and Conflict Studies
University of Kent
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Master of Art
Peace and Conflict Studies
Adekunle Ajasin University
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Bachelor of Education (Hons)
Adult Education
Grade: Second Class (Upper Division)
Saint Paul Comprehensive College
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Senior School Certificate
General Studies
National Examination Council (NECO)
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Senior School Certificate
General Studies
Languages
English
Certificates
Care Certificate Standard 7 - Privacy and Dignity
Emergency First Aid at Work (HSE Compliant)
Statutory & Mandatory (Including Practical Training Aligned to CSTF)
Conflict Resolution and Complaints Handling
Basic Fire Training
Critical Thinking for Self-Development
Issued By
MSBM UK
Basic Depot Operation
Aviation Fuel Filtration Management Training
Trade Test I, II & III (Certificate of Competence)
Issued By
FMLE
Trade Test I, II & III (Certificate of Competence)
Issued By
FMLE
Trade Test I, II & III (Certificate of Competence)
Issued By
FMLE
Skills
Core Competencies
Communication, Interpersonal Skills, Critical Thinking, Problem Solving, Decision Making, Leadership, Teamwork, Empathy.
Administrative & Operational Skills
Microsoft Office Suite, Word Processing, Data Management, Scheduling, Logistics Coordination, Report Preparation, Compliance Monitoring, Risk Assessment, Inventory Management, Supply Chain Efficiency.
Conflict Resolution
Negotiation, Dispute Settlement, Conflict Management, Complaints Handling.
Technical Skills
Automotive Diagnostics, Vehicle Repair, Mechanical Aptitude, Maintenance, Quality Control, Troubleshooting.
Education & Training
Curriculum Development, Lesson Planning, Student Engagement, Mentorship, Training Program Development.